Sunrova Protect

After the installation, the real work begins.

A solar water pump only pays for itself if it keeps running. Sunrova Protect is our commitment to keeping yours running — warranty, servicing, and a call centre you can actually reach.

Full warranty during PAYG

For as long as you're paying us, the pump is our problem. If it stops, we fix it or replace it — no bill, no debate.

Field technicians on call

A network of trained field technicians across our operating counties. Most call-outs are resolved within 48 hours.

Real humans on the line

A Kenyan-based call centre with people who speak the language and know your kit. Not a chatbot.

Free service check every year

One scheduled visit each year to clean panels, check the pump, and make sure the drip lines are still doing their job.

Need help with your pump?

Call the Sunrova Care line on +254 700 000 000, Monday to Saturday, 8am–6pm. Have your farmer ID or installation date ready and we'll dispatch a technician.

Call Sunrova Care Read the FAQs